Purchasing Information

We are delighted to respond to orders for artwork, and to hear from you in general.  Please be aware though that there's often only one person in the gallery, during working hours. We'll get back to you very shortly, even if we can't always do it instantly.  Our web platform should send you an automated acknowledgement of an order, though.

Framing

On our artists' shop pages, there are separate images for framed and unframed artwork. This is of course because of different prices and shipping costs for framed and unframed work, and also so you can see what the actual framed work looks like.

In some cases prints may be available from the artist unframed even when our piece is framed; if you're interested please get in touch with us and we’ll be happy to find out. If we have both framed and unframed versions of work on hand in the gallery, both images are shown on the shop pages.

Dimensions are given for the actual image area, not the overall frame size for framed work.  If you'd like to know the framed size of anything, just let us know.

Shipping

Prices shown are the prices for artwork in the gallery.  There is a separate charge for shipping, and costs are variable depending on whether the work is framed or unframed, and distance shipped.  It also takes quite a bit of time to carefully pack framed work.  Generally, there is an item on the Shop pages for shipping framed or unframed artwork, and you can click on the appropriate one for addition to your cart along with the print(s).  Please don't forget to click the appropriate "shipping" icon - framed or unframed - for the work you're purchasing, or let us know via the Contact page or by phone at 207-442-7076 if you have any questions.  

We can generally pack and ship unframed work via USPS Priority Mail (insured) within the continental US for $15.  We ship smaller items in flat reinforced envelopes, and larger work in sturdy mailing tubes.

We can pack and ship most framed art, USPS Priority insured, for $35 to $50, though larger frames or 3-dimensonal work may be more. We pack carefully, using heavy cardboard, polystyrene insulation board (“blueboard”), or similar material to protect the frame(s) and glass. We fully insure the package, of course.  Occasionally for larger or 3-dimensional artwork we'll need to get an individual quote and haven't been able to include a shipping icon; in those cases we'll let you know the exact shipping cost.

Shipping for multiple items together costs much less than items shipped individually - for instance, we can ship several unframed pieces in the same container for the cost of one, and two framed pieces usually cost little more to ship than one.

We are happy to use other carriers than USPS, and we can also ship internationally, just let us know and we'll get you an accurate quote.

Payments

We accept credit cards via Stripe or Paypal transfers through their site.  The checkout process will automatically take you the secure Stripe site if you select "credit card", or to PayPal if you select that option. We also accept checks or money orders by mail, and credit/debit cards over the phone. 

We will be glad to set a piece aside for you and accept payments over time as you can afford them.

Taxes

We have to charge Maine sales tax of 5.5% on orders shipped to Maine addresses, even though the "cart" function doesn't include it.  We may be required to charge and pay taxes to other states in the future, but don't at the moment.

Returns

We will gladly accept returned work if it’s not what you had in mind, for any reason, within 30 days of shipping. It must be in its original condition. We can refund the purchase price or exchange work for something that is a better fit for you. If you exchange for a more expensive piece, the remainder will be due. If you exchange for a less expensive piece, we refund the difference. 

We ask that you pay for return shipping, including insurance for the full value of the piece being returned. We cannot offer credit for work that’s been damaged.